Terms & Conditions

All material found in the pages of this website is protected under the copyright laws of Canada, the United States and of other countries. Certain names, words, titles, phrases, logos, icons, graphics or designs in the pages of this website may constitute trade-names, trade-marks or service marks of the SHPH Ottawa Inc. or its affiliates, or SHPH or its affiliates and have been licensed to use them. The display of trademarks, trade names or service marks on pages at this website does not imply that a license of any kind has been granted to anyone else.

You are free to download the material posted on this website for non-commercial purposes, to store it temporarily on a single computer, and to print it solely for your own personal purposes. You agree that you do not acquire any ownership rights in any downloaded content. You may not distribute copies of the material for any purpose or 'frame' it in any site you create or operate. You agree to abide by all copyright notices, information and restrictions contained in any content on this website.

Any unauthorized downloading, transmission, republication or other copying or modification of material posted on this website, including trademarks, trade names and service marks, may violate federal, common or civil law trade-mark law and copyright law, and may result in legal action.

SHPH Ottawa Inc. reserves the right to take legal action against any unauthorized use of the trade-names, trademarks and images found on this website.

DISCLAIMER OF WARRANTIES

SHPH Ottawa Inc. has compiled the information on this website for the use of guests, prospective guests and travel professionals. The information, material and software algorithms contained in this website or which may be downloaded from this website, including text, graphics and hyperlinks, are provided 'as is' and 'as available'.

The information and material contained in this website are believed to be accurate and complete at the time of their posting. Although SHPH Ottawa Inc. attempts to ensure that all information and material remain current and accurate, they are subject to change without notice and SHPH Ottawa Inc. does not warrant their accuracy, completeness and currency at all times.

In addition, SHPH Ottawa Inc. does not warrant the accuracy, adequacy or completeness of this website and expressly disclaims liability for errors or omissions therein.

No warranty of any kind, implied, express or statutory, including but not limited to warranties as to non-infringement of intellectual property rights or third party rights, title, latent defects, uninterrupted service, merchantability, fitness for a particular purpose and freedom from computer viruses, is given in respect of this website, including without limitation all information, materials and software provided through this website.

EXCLUSION OF LIABILITY

In no event will SHPH Ottawa Inc. be liable for any damages, including without limitation, direct or indirect, special, incidental, moral or consequential damages, loss of profits, opportunities or information or for expenses arising in connection with this website, any software algorithms available on this website, nor with any hyperlinked website or for the use of or the inability to use such material, software or hyperlinked website by interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if SHPH Ottawa Inc. is advised or becomes aware of the possibility of such damages, losses or expenses. Software made available and hyperlinks to other Internet resources are at your own risk. The content, accuracy, opinions expressed, and other links provided by these software algorithms and resources are not investigated, verified, monitored, or endorsed by SHPH Ottawa Inc.

BOOKING POLICY

1. Guaranteed booking
   In order to hold a room, hotel may request a guarantee for the booking, including, but not limited to, credit card or deposit. A valid photo I.D, as well as credit card used to pay your deposit will be required at check-in. Minimum age to book the hotel is 18 years or older.
2. Non-guaranteed booking
   Reservations not guaranteed with a method of payment may be released by hotel without notice.
3. No-Shows and late cancellations
   In the event of a no-show without prior notice or a cancellation after the deadline for free cancellations, a no-show or late cancellation fee in the amount of, unless otherwise specified, the first night, including HST and all other taxes and or fees will be charged to the method of payment indicated as the booking guarantee.
4. Booking modifications and cancellations
   Unless otherwise specified, customer may modify or cancel the booking free of charge until 6 pm local time one day prior to the original day of arrival.
5. Early departures
   Unless otherwise specified, in the event of departure prior to the original date of departure, the hotel reserves the right to charge the reservation in full.
6. Transfer of reservation
   If, at the time of arrival, the reserved room is unavailable for any reason, the hotel reserves the right, at its option, to relocate customer to a comparable room in another location.
7. Payment authorization & Payment
   Hotel reserves the right to pre-authorize customer’s credit card prior to, and/or, upon arrival. This will put a hold on the funds required to settle the accommodation bill as well as a security deposit. Any unutilized hold will automatically be released after departure.
8. Arrival
   Check-in is 3 pm on the day of arrival. Upon check-in, government-issued photo identification and a credit card are required. The cardholder must be present and hold valid government-issued photo identification.
9. Departure
   Check-out is 12 pm on the day of departure. A late departure may result in a late departure fee up to the amount of an additional night based on the Best Available Rate for the day.

LINKS TO THIRD PARTY WEBSITES

SHPH Ottawa Inc. does not control any third party website and is therefore not responsible for the content of any linked website or any link contained in a linked website. SHPH Ottawa Inc. provides such links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by SHPH Ottawa Inc. of the linked website or any information contained in it.

Certain links on this website will direct you to websites operated by one of our affiliates. These websites may contain separate terms and conditions related to their use and your access to and use thereof will be governed by such terms and conditions.

NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of this website, you warrant to SHPH Ottawa Inc. that you will not use this website for any purpose that is unlawful or prohibited by these terms conditions.